Customer Support – We’re Always Here to Help
Reliable, Responsive, and Ready – Paykar’s Dedicated Customer Support Team
At Paykar India, we understand that your business depends on seamless services and timely assistance. That’s why our Customer Support Team is committed to providing fast, friendly, and effective help whenever you need it.
Whether it’s a technical issue, transaction delay, refund request, or service-related query, we’re just a call or click away—ready to support your growth.
How to Reach Paykar Support
📧 Email Support
Reach out to us at support@paykarindia.com
We typically respond within 24–48 working hours.
📞 Phone Support
Call our Customer Care Helpline: +91-0000000000
Availability: Monday to Saturday | 10:00 AM to 6:00 PM (IST)
(Closed on Sundays and Public Holidays)
🧾 Helpdesk / Ticketing System
Log in to your Paykar dashboard and go to the “Support” or “Help” section to raise a service ticket.
Track status and get timely updates directly from our backend team.
What We Support
- AEPS, DMT, and Recharge Transaction Issues
- Settlement & Wallet Balance Queries
- Bill Payment, PAN Card, and BBPS Support
- Flight, Bus, and Travel Booking Assistance
- Refunds, Cancellations, and Disputes
- Device & Technical Support (Micro ATM, Biometric Devices)
- Onboarding and KYC Assistance
Our Service Commitment
- Quick First Response: Most queries get a response within 24 hours.
- Dedicated Escalation Team: For complex issues, we escalate and follow up internally for resolution.
- Customer-Centric Approach: We listen first, act fast, and resolve fairly.
- Feedback-Driven Improvements: Your inputs help us improve our services continuously.
Support Beyond Transactions
At Paykar India, support isn’t just about solving problems—it’s about empowering you. We also assist with:
- Training & onboarding for new agents
- Regular product updates and notifications
- Guidance on how to grow your digital business with Paykar India
Need help? Don’t hesitate. Our team is standing by to support you—every step of the way.